1. How long will it take for my order to arrive?

We typically process orders within 5–7 business days. Once shipped, standard delivery usually takes 7–15 business days, depending on your location. You will receive a tracking number via email as soon as your package is shipped.

2. What is your return policy?

We want you to love your gear! We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that for hygiene reasons, certain personal care items (like toothbrushes or earrings) may have specific return restrictions.

3. How can I track my package?

Once your order ships, we’ll send you an email with a link to your tracking page. You can also log into your Levovo.co account at any time to check your real-time order status and shipment progress.

5. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as modern digital payment options like PayPal, Apple Pay, and Google Pay to ensure a secure and easy checkout experience.

6. Are my smart devices covered by a warranty?

Absolutely. All our electronic items—including smartwatches, earbuds, and chargers—come with a 1-year limited manufacturer warranty against functional defects. If your device isn't performing as it should, contact our support team, and we’ll make it right.

7. What should I do if my item arrives damaged?

We take great care in packaging our products, but accidents can happen. If your item arrives damaged or defective, please take a photo and contact us at support@levovo.co within 48 hours of delivery. We will arrange a replacement or refund immediately.